Welcome to Legacy Heritage. By using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
Legacy Heritage provides travel-related services, including air ticketing, tours and travel, and car rentals. These terms govern the relationship between Legacy Heritage and its customers.
2. Booking and Payments
- All bookings must be made through our official website (www.legacyheritagecompanys.com) or authorized agents.
- Full payment is required at the time of booking unless otherwise stated.
- Payments can be made via credit card, bank transfer, or mobile money.
- Prices are subject to change based on availability and external factors.
3. Cancellation and Refund Policy
- Cancellation requests must be made in writing via email.
- Refunds are subject to the terms of airlines, hotels, and other service providers.
- A service charge may apply to cancellations.
- No-shows are non-refundable.
4. Travel Documents and Responsibilities
- Customers are responsible for obtaining valid passports, visas, and health-related travel documents.
- Legacy Heritage is not liable for denied boarding due to insufficient travel documents.
- It is the traveler’s responsibility to check the latest travel restrictions and requirements.
5. Rental Cars
- A valid driver’s license and identification must be presented when renting a car.
- The renter is responsible for fuel, toll fees, parking, and any fines incurred.
- Vehicles must be returned in the same condition as rented.
6. Liability and Insurance
- Legacy Heritage is not responsible for any losses, injuries, or damages incurred during travel.
- Customers are encouraged to obtain travel insurance to cover unforeseen circumstances.
- We are not liable for delays, cancellations, or changes beyond our control.
7. Privacy Policy
- Customer information is collected for booking purposes and will not be shared without consent.
- We adhere to applicable data protection laws.
- other policies are in privacy policy page
8. Changes to Terms
- Legacy Heritage reserves the right to modify these terms at any time. Changes will be posted on our website.
9. Governing Law
- These terms and conditions are governed by the laws of Rwanda.
- Any disputes arising shall be resolved through arbitration or legal proceedings in Rwanda.
By using our services, you acknowledge that you have read, understood, and agreed to these terms. For inquiries, please contact us at +250788400818